Where it all started is where it should end. I made an entry regarding Ritz Carlton yesterday, which I had it removed by my dearest Nazreen.
I should apologise to Ritz Carlton at the first opportunity about the damaging entry that I have posted yesterday regarding our F1 Work Attachment training.
Ms Linda Ong, the director of NTU Career Services Office called me after our training ended to inform me about the consequences of my action.
I come to realise that up to this stage, I am still not able to carry myself professionally, despite having been at the university level and what our trainer has taught us yesterday. Ritz Carlton's motto of "We are ladies and gentlemen serving ladies and gentlemen" connotes the idea of being a service professional.
The trainer gave us a good example of what really is meant by being a service professional. It goes like this: a female employee had just broken off with her boyfriend. She cried incessantly on that night. Despite this incident, she was able to carry out her work the next day professionally, without mixing her emotions with work. Until today, I am still not able to achieve this professional stage.
I should have addressed my emotional outburst more tactfully, despite telling myself many a times that certain actions come along with certain consequences. This incident should serve as a wake up call to me, to think along the line of how my action will affect not only myself, but cause harm to other people around me.
My action is uncalled for, and I have no intention to damage the famed reputation that Ritz Carlton has built for decades by the sheer hardwork of her service professionals. Certainly I do wish to do my best for Ritz Carlton so as to leave with our guests a memorable experience during the F1 period. Because I know for certain that as an NTU student, I should have the means to carry out my duties professionally.
My cute mei mei
